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Contact Access Automate Support

This guide explains how to contact Access Automate Support, how to raise a support case, and where to find training and help resources. Technical issue?, question about features?, or need onboarding support, you’ll find the right steps below.

Terence Cassidy avatar
Written by Terence Cassidy
Updated over a month ago

How to Contact Access Automate Support

If you can’t find what you’re looking for in our Help Center, you can contact the Access Automate Support Team directly using the Chat Button at the bottom right of the screen to open the chat window.

Access Automate Help Centre

From here, you can type a message, paste text, upload images, or share links to explain your issue:

Access Automate Help Centre Chat Button

Home

Get help from our AI Agent or the Support Team, and view the latest system update articles.

Messages

View your previous conversations with support.

Help

Browse Help Center articles and guides.

📌 Note: If the AI Agent doesn’t resolve your issue, simply type ‘speak to a person’, ‘talk to the team’, or similar, and you’ll be connected to our Support Team.


Use the Access Automate Help Center

The Access Automate Help Center is the fastest way to find answers to common questions.

You can search for:

  • How to use Access Automate features

  • CV parsing and document issues

  • ATS and CRM integrations

  • Common errors and troubleshooting steps

Many questions can be resolved immediately by searching the Help Center before raising a support case.


💡 Best Practices When Contacting Access Automate Support


To help us resolve your issue as quickly as possible:

✅ Be specific about the problem
✅ Include screenshots or files where relevant
✅ Mention your browser, device, or integration (if applicable)
✅ Let us know if the issue is urgent or blocking your work

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