💡 Your Voice Matters
Your feedback helped shape this release! Please keep the ideas coming. Have a suggestion? Share it or vote on others’ ideas 👉 Check Our Idea Portal.
Every idea counts in building the features you care about ❤️
✨ What's New
Application-based Automation
Application-Triggered Outreach Automation
Completely new type of automation based on application data to unlock new use cases with application's search criteria to personalize campaign with automated actions related to Application.
Enhance Chatbot flexibility and data capture
Allow users to opt-in/opt-out of syncing incomplete conversations to integrated CRM
Enabling users to optionally sync incomplete chatbot conversations to the integrated CRM ensures every client interaction is captured in one place, improving relationship tracking and providing a more accurate, real-time view of the customer journey while still giving teams control over what data is stored.
📅 Release Date
This update will go live for all customers on Monday, February 02, 2025. No action needed from you.
📚 Additional Information
Documentation: Visit our Help Center for detailed setup guides and feature documentation
Support: Contact your Customer Success Manager for personalized assistance
Questions: Reach out to our support team via Intercom Chat