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Creating Your First Campaign

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Written by Noah Nguyen

Video Tutorial

Overview

The Campaign Wizard guides you through a 5-step process to create and launch outreach campaigns. Each step validates your inputs before proceeding, ensuring your campaign is properly configured before activation.

Wizard Steps: Campaign Basics → Sequence Preview → Target Audience → Timing → Review & Launch

Edit Functionality: Click any step summary to return and modify your configuration. Your progress is preserved—editing earlier steps won't discard later configurations.

Step 1: Campaign Basics

Define your campaign's identity and objectives.

Field

Required

Description

Campaign Name

Yes

Name for the campaign

Description

No

Brief description of the campaign. The more descriptive and detailed the campaign information, the better AI can generate personalized, effective messages that resonate with the audience.

Data Source

Yes

Dropdown: Select where the campaign data will come from (Vincere, Bullhorn, Access Recruitment CRM, Access DataVault, Data Upload)

Target Entity Type

Yes

Candidate or Client

Success Measure (Optional)

Add a measurable target to track campaign performance.

Note: Each campaign supports one success measure. You manually select the outcome once the campaign finishes.

Field

Required

Description

Measure Title

Yes*

Metric name

Measurement Type

Yes*

Radio selection: Number, Money, Percentage, Free Text

Description

No

How this measure will be tracked and what success looks like

Target Value

Yes*

Numeric target for the measure (e.g., 100)

Current Progress

No

Current progress toward the target. Default is 0. Updates automatically when linked to metrics.

Notes

No

Additional context or notes about this measure

*Required if a success measure is needed to be set for a campaign

Progress Preview: Displays a visual progress bar showing current progress against target (e.g., "10 / 100 — 10.0% complete").

+ Add Measure: Button to add success measure to the campaign.

Step 2: Sequence Preview

Select the outreach workflow that defines your campaign's touch pattern and channel mix.

  • Sequence templates load based on the Target Entity Type selected in Step 1

  • Choose a pre-built sequence or select Blank to build from scratch later

  • Use Search to find specific templates

  • Click Preview to view sequence steps before selecting

Note: Templates are fully customizable after selection. You can edit steps, add or remove actions, and modify content to match your needs.

Step 3: Target Audience

Define the contact pool that will enter your sequence.

Using Saved Searches

  1. Configure your filters to the desired state

  2. Click Save Search (top-right)

  3. Provide a name and description

  4. The profile is now available for future campaigns

Note: Saved Searches are specific to your selected Data Source and Target Entity Type. Selecting a saved profile overwrites all current filters—there is no merge.

Filter Logic

  • OR within field: Multiple values in one field (e.g., "Junior Developer" OR "Software Engineer I") means contact must match any value

  • AND across fields: Filters across different fields all apply together

Step 4: Timing

Set the activity windows that control when the system executes sequence actions.

Understanding Timing Layers

Two timing systems interact:

  1. Sequence Timing (from Step 2): Defines relative timing between steps

    • Example: "Day 1: Email" → "Wait 3 days" → "Day 4: LinkedIn"

  2. Campaign Timing (this step): Defines absolute send windows

    • Days to Send (Mon–Sun)

    • Time Windows (e.g., 9 AM–5 PM)

    • Timezone

Example: If your sequence schedules a LinkedIn touch for Day 4 (Thursday), but Campaign Timing excludes Thursdays, the message queues until Friday 9 AM.

Time Window Options

Approach

Best For

Single Wide Window (e.g., 9 AM–5 PM)

Simpler setup; system distributes sends evenly

Multiple Narrow Windows (e.g., 9–11 AM + 2–4 PM)

High-volume campaigns; mimics human patterns; reduces spam filter risk

Note: Each campaign uses one timezone. Even if contacts have timezone data, the campaign-level timezone applies to all.

Step 5: Review & Launch

Final validation before activating your campaign.

System Validations (Automatic)

  • All required fields completed (validate after each step)

  • At least one contact matches audience filters

  • Selected sequence exists and is accessible

  • Timing configuration has at least one send window

Manual Validations (Your Responsibility)

  • Audience Size: Review estimated contact count—unexpected numbers indicate filter issues

  • Compliance: Verify GDPR filters match campaign requirements

  • Timing: Confirm timezone and windows align with audience geography

Actions

Action

What It Does

Save as Draft

Preserves configuration without activating. Use for campaigns requiring stakeholder review.

Launch

Activates the campaign. Status becomes "Active" and system begins enrolling contacts in batches.

Pause

Halts all outreach activities, enrollment, and data sync. Click Resume to continue from the paused position.

Edit

Modify Campaign Name, Description, Goal, and Timing.

Locked after launch: Data Source, Entity Type, Sequence Template, Target Audience.

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