🗝️ Each automation has a unique ID that identifies it in the platform. This ID is essential for administration, troubleshooting, and support requests.
Locate the Automation ID
Go to the Automations page.
View the ID column on the left to see the unique number assigned to each automation.
Provide this ID when sharing, troubleshooting, or reviewing automations.
Use the Automation ID for Troubleshooting
Search for the ID in the Admin Panel to find automation activity and failures.
Review errors, recent activity and contact statuses to identify problem steps.
Use the ID when raising development tickets so engineers can locate the automation quickly.
💡 Best Practices
Always include the automation ID in internal tickets or support conversations.
Use the ID to compare activity logs and lead statuses across dashboards.
🤔 FAQs
Q1: Can users edit the automation ID?
Answer: No, IDs are system-generated and cannot be changed.
Q2: Does duplicating an automation create a new ID?
Answer: Yes, each duplicated automation receives a new unique ID.