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Check and troubleshoot automation workflows

Learn how to check and troubleshoot automation workflows in Access Automate.

Written by Terence Cassidy

Check and Troubleshoot Automation Workflows in Access Automate

Automation workflows in Access Automate are essential for streamlining tasks and ensuring efficiency. This guide provides steps to check if an automation is working, troubleshoot inactive workflows, and activate them when necessary.


Checking if an Automation Workflow is Working

To determine whether an automation workflow is functioning as expected:

  1. Navigate to the automation dashboard.

  2. Locate the specific automation workflow you want to check.

  3. Click on the Activity and Analytic buttons to view the workflow's activities and performance metrics. This will help you confirm if the automation is running as intended.


Troubleshooting Inactive Automation Workflows

If an automation workflow is not running as expected, follow these steps:

  1. Verify the status of the automation in the dashboard. If it is marked as inactive, it will not run.

  2. Log out of the dashboard and log back in to refresh the system.

  3. Check the automation's status again. If it remains inactive, proceed to activate it.


Activating an Inactive Automation Workflow

To activate an automation workflow:

  1. Locate the inactive automation in the dashboard.

  2. Select the option to activate the workflow. This will enable the automation to run as intended.


Common Issues and Solutions

  • Issue: Automation workflow is inactive and not running. - Solution: Ensure the workflow is activated. If the issue persists, log out and log back in to refresh the system.

  • Issue: Unable to view automation activities. - Solution: Use the Activity and Analytic buttons to check the workflow's performance.

By following these steps, you can effectively manage and troubleshoot automation workflows in Access Automate, ensuring they run smoothly and meet your operational needs.

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